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Can’t use mixed reality camera on iPhone since v37

juant800
Explorer

I have an iPhone 13 pro max and the option to use the mixed reality camera just vanished, I’m using iOS 15.3.1, quest 2 v37, oculus app 150.0 but as you can see there’s no option anymore on the right corner of the screenshot, I’m already contacted the support they told me to factory reset the oculus, clear Bluetooth data and reinstall oculus app, I did it all and didn’t worked for me, anyone else having a similarly problem?

8C89991D-32DF-4187-87EF-2342D20019D7.jpeg

26 REPLIES 26

Hey there @CallMeAntMan, we apologies for any incontinence you may have so far. However, here is the link to obtain the Mixed Reality Capture from our webstore. If you need assistance setting up, the reviews have some nice steps that can assist you on this.

 

As far as the overlay goes, it's being rolled out to users as a test feature to a subset of users. We understand how this is not ideal, but we hope you can use the Mixed Reality Capture well enough in the meantime. 

 

If you have anymore concerns, please don't hesitate to reach out to us, thank you!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

CallMeAntMan
Explorer

I am aware of the Mixed Reality Capture app.  What I am questioning is the mixed reality capture feature that was built into the casting feature of the Meta Quest phone app. Meta rolled that out more than a year ago and after a couple of months, it was gone. Many users were confused and asked about it just like what we see here, but Meta still has no good answer. 

Hey there Ant_Butchers, this was touched on a bit in the solution post in this thread. We are currently working on tuning the mobile mixed reality camera, so some Quest users may lose access to this experimental feature during this time. This is still on going, we thank you for your patience during this time.

"I Have Found That People Lie, Most Often Deceiving Themselves. Not So The Dead. The Dead Are So Very, Very Loud. And Yet, Lying Is Not In Their Nature. It Is So... Humbling, To Listen To The Dead Speak."

castrix
Honored Guest

I hope we will soon be able to use the mixed reality again.

Is there any update to this statement? It's been a year and I still cannot see the mixed reality capture on an iPhone 14 pro. 

quest 3 is out and this feature still not available. smh

Today I have tried Mixed Reality Capture… and ok the app let config… but as the Beatsaber have lost the MX option at settings… never start mixed reality with this game….

And as I have read this long post… since 2022 Meta have deleted this nice feature from Meta mobile app…. Please update a Cast solution for mixed reality.

Thanks.

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