02-17-2022 04:45 PM
I have an iPhone 13 pro max and the option to use the mixed reality camera just vanished, I’m using iOS 15.3.1, quest 2 v37, oculus app 150.0 but as you can see there’s no option anymore on the right corner of the screenshot, I’m already contacted the support they told me to factory reset the oculus, clear Bluetooth data and reinstall oculus app, I did it all and didn’t worked for me, anyone else having a similarly problem?
Solved! Go to Solution.
02-28-2022 02:50 PM
We've noticed some users have been experiencing the missing icon as well. We are currently working on tuning the mobile mixed reality camera, so some Quest users may lose access to this experimental feature during this time. By making adjustments at this experimental stage, we hope to improve the overall MMRC experience in the future! We truly appreciate your patience as we aim to improve the Metaverse for all!
02-20-2022 09:50 AM - edited 02-20-2022 10:36 AM
Hello Juant800. Thanks for reaching out. We understand wanting use such an awesome feature, mix media Reality. We're going to do our very best to resolve this issue as quickly as possible.
Your device is compatible so lets make sure that you're setting it correctly.
Mobile mixed reality camera is intended to be a two-person cast and capture experience where both the caster and the viewer are using devices on the same WiFi network.
5. Place the Touch controllers on a flat surface with the ring side down, and the handles pointing up.
6. Have the viewer point the phone towards the Touch controllers. When this is completed, the calibration feature will create two virtual rings.
7. Have the viewer follow the onscreen instructions to map the left circle to the ring on the left controller, and the right circle to the ring on your right controller.
8. When the controller calibration is complete, both the person in VR and the viewer will receive confirmation of a completed calibration.
9. From here, the person in VR will be prompted to open up a compatible app like Beat Saber.
10. Once the person in VR launches a compatible app, the viewer will be able to see the VR environment as well as how the person wearing the headset is interacting with the app in VR.
Here is a link with more information on mobile mix media in case you have further questions.
Please reach out again in case you need further assistance regarding this issue. We're always here to assist you with your Meta Quest concerns and inquires. 🤗
02-22-2022 05:17 PM
This symbol vanished, doesn’t appear anymore
02-22-2022 05:42 PM
Oh no! Let's see if we can get that symbol to come back. Please navigate to your settings and turn off Experimental Features. After you've done this, restart your headset and then turn the Experimental Features back on.
Let us know if this allows you access to use the Mixed Reality feature. 👍😊
02-23-2022 08:27 AM
Just tried and didtn't work neither
02-23-2022 08:38 AM
Same, all i get is a solid black screen when casting, this feature is definitely just another unfinished beta, a 3d menu for smartsheet / instagram / facebook / spike, while in this environment, would be very useful here...
02-28-2022 02:17 PM
Not working for me neither. I don't see that icon.
02-28-2022 02:50 PM
We've noticed some users have been experiencing the missing icon as well. We are currently working on tuning the mobile mixed reality camera, so some Quest users may lose access to this experimental feature during this time. By making adjustments at this experimental stage, we hope to improve the overall MMRC experience in the future! We truly appreciate your patience as we aim to improve the Metaverse for all!
04-05-2022 06:50 PM
Would sure be nice! I got a new greenscreen and was excited to test out Mixed Realty again... only to find the button missing!
Over a month later, any update for those of us missing the icon?
05-04-2022 08:09 PM
Same problem, I bought a new iphone just to see how mixed reality work but the icon just isn't there.
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