cancel
Showing results for 
Search instead for 
Did you mean: 

Can't use quest cash?!

Oliv.olle
Honored Guest

Hello, i just added 320 quest cash to my account but i cant buy anything with it i wanted to buy blade & sorcery but when i click on buy it wont let me use my quest cash, what is the problem ??

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hello @Oliv.olle

 

Thank you for bringing this issue up to our attention.

 

We are more than happy to take a closer look into this issue for you.

 

To do so, we will require some information we wouldn't want you to post in a public space, so please send us a private message.

 

Select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us!

 

Please remember, you must be signed into the community first to send us a private message.

 

We look forward to hearing from you!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey, @Oliv.olle!

 

We just wanted to check in with you, to see if you're still encountering this issue? 


We are always happy to assist, so please do not hesitate to reach back out! 


Have a great day, and take care!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?