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Cannot Login in my META ACCOUNT

Susi25
Honored Guest

Hi,

It is not my main account.. i had to create it in order to post. I am stuck in an infinite loop where I cant login. I change the user and password, it changes it, because i receive a confirmation email, but promps a error "Mail or password incorrect". But, if I use the user and password that I jast changed in the app, it request me the 2 factor code, I write it down, and again "Mail or password incorrect"...

 

PLEASE HELP!!!!

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hi there,

 

We would like to look into this more securely with you.

We would invite you to direct message us by using the following steps.

 

  • Please select our name to get to our profile page, or click here. 
  • Next, click "Send a Message" to privately message us. (Please remember, you must be signed into the community first to send us a private message.)

 

We are looking forward to your reply there.

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