cancel
Showing results for 
Search instead for 
Did you mean: 

Cannot Receive SMS code

KellyLauren
Honored Guest

I am having an ongoing issue (6 months approximately) where I cannot receive the SMS code to my registered phone number. Here are the things I have verified:

- I have full access to my facebook account.

- I have full access to the email account.

- I have full access to my phone, no blocked numbers, and I can receive texts and calls from any other source.

- I do not have WHATSAPP installed.

I have opened 3 separate chat support tickets and they were all closed without resolution.

 

Can I please receive assistance?

 

0 REPLIES 0
Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?