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Cannot add second account to device

YYY4
Honored Guest

I have made multiple second accounts for many reasons, and I was going to make a new account about two months ago. However when I tried to it put me to the meta loading screen and it keeps on and off throughout at least 5 hours. This has been getting very frusterating, any help would be appreciated.

2 REPLIES 2

Choleni
MVP
MVP

Hi @YYY4 🙂

I'm not sure I understand you correctly.
You're trying to add an account on your headset and you already have multiple accounts added. Is that correct?

If so.....you know, you can only add three additional accounts on your headset? Maybe trying to add more than that is the reason for your frustrating situation🤔

Add additional Meta Horizon profiles to your Meta Quest 

MetaQuestSupport
Community Manager
Community Manager

Hey there, @YYY4 

 

We would love to look into this for you, can you send us a private message?

 

To send us a private message, please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

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