06-22-2024
01:47 AM
- last edited on
06-22-2024
11:55 AM
by
TheAntiSocializ
So I wanted to buy Blade and Sorcery on PC, but not on steam, since it's more laggy there - steamvr games are made for the valve headsets, and I could see that while playing B&S there, having noticable lag, making it almost unplayable, while my other games on the Meta Quest store played smoothly for me. Anyways, i go through the paying process, and when I do it on PC, it shows me (where should the bank confirmation be) that the content is blocked, and I should contact the site owner. On mobile, i go through the process, but where it asks me to input my PIN, and i input it, it shows me that an unexpected error occured, and to try again. It doesn't even work with the email sent 6 number code. I know on the store page it shows B&S is for Rift and Rift S, but does that matter, and/or affect the payment process? Please help.
06-24-2024 10:59 AM
Hey there, @WASD_241! Running into purchase issues with a new game is never a fun time because you want to check out the new game, and we want to help look into this for you. If you haven't yet, try another payment method as sometimes that can get around most purchase issues. Other then that, we will need you to reach out over a private message so we can get more information to be able to look into the orders itself to see what might be causing the issue. Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
We hope to hear from you soon so we can help track this down and get back to gaming quickly!
06-25-2024 11:50 AM
Hey there, @WASD_241! Just checking in with you to see if you were still having issues with your purchases. Please reach out over a private message as mentioned above, and we will be more then happy to look into this further with you.
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