cancel
Showing results for 
Search instead for 
Did you mean: 

Cannot buy games and subscriptions

VenomousCrown
Explorer

Hey there , it's been almost 2-3 weeks when I got my quest 3s . I wanted to buy some games like Thrill of the fight 2 , pavlov shack and liminal vr subscribtion . I'm in India , I tried with multiple debit cards but it is showing card type not accepted everytime . I tried with pay pal , it shows that "we are having trouble completing your request" again and again . Can you tell me which payment method should I try or will these two work somehow

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hi @VenomousCrown,

 

Thank you for bringing this to our attention. We would like to invite you to a private chat in order to investigate this issue!

Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?