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Cannot change Oculus email address (prior email account no longer active)

Honored Guest
Hoping someone can direct me to the right place on this.  I'm trying to change my email address on my Oculus profile, which is an old address I used from a former employer. When I enter my PIN in the change email screen, it sends an email to the old address to confirm the switch to the new address.  That doesn't work, since I can't access that old account.  Is there a link or something I can follow to get customer support on the issue?  Thanks!

Honored Guest
How do you know it goes to the old address? I have the exact same issue

Community Manager
Community Manager
Hey, we'd be happy to help out! Click here to submit a ticket, and include your email address so we can look into this. Thanks!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Honored Guest
Same issue, I just sent a ticket, let’s see what happens. Hope they fix this in an update or something 

Happened to me. They fixed it in a couple of days. Just send in a support ticket.
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