cancel
Showing results for 
Search instead for 
Did you mean: 

Cannot connect to PCVR with my Quest 3.

GreenWolf1453
Honored Guest

I uninstalled everything and did a clean install. This is my first experience in VR.

But unfortunately, I cannot connect PC VR via cable or airlink. In VR the 3 dots remain on the loading screen.
Please help me 😞


1 ACCEPTED SOLUTION

Accepted Solutions

I found the solution to the problem. Here's how it works for me. When I check the update of the graphics driver from the location shown in the picture, it says that the graphics driver is up to date. This is true, but the driver was probably not installed properly when installing. I reinstalled it from the location I marked, using the "reinstall driver" option. And the result; Problem solved.

Desktop Screenshot 2024.03.17 - 23.20.16.86.png

View solution in original post

3 REPLIES 3

I hate to tell you this man, but you will get little to no help from Meta support. They are clueless when it comes to Air Link. Your best bet is to download the Steam Link App for Steam games and Virtual desktop for your other PC VR games. Steam Link is free but unfortunately, you will have to shell out 20 bucks for Virtual desktop.

I purchased Quest 3 day one and every time Meta drops a new update, it breaks air link. All you can do is either use those apps I mentioned or hope that Meta fixes it on their next update. It's pretty sad that we have to resort to 3rd party software to utilize Meta's technology. But it is what it is. 

TomCgcmfc
MVP
MVP

Don't listen to naysayers.  Just contact meta support and send your log file to them to review.

https://communityforums.atmeta.com/t5/Get-Help/Contacting-Meta-Quest-Support-amp-Collecting-Logs/td-...

This is just a user forum so there isn't much users like myself can do to help.  Good luck mate and cheers.

i9 13900K water cooled, RTX4090, Z790 MB w/wifi6e, 64Gb 6400 ram, 2x2TB SSD, 1000W PSU, Win 11, QPro, Q3, w/Link and Air Link, Vive Pro1 with 2x2.0 base stations, Etsy lens mod and Index Controllers

I found the solution to the problem. Here's how it works for me. When I check the update of the graphics driver from the location shown in the picture, it says that the graphics driver is up to date. This is true, but the driver was probably not installed properly when installing. I reinstalled it from the location I marked, using the "reinstall driver" option. And the result; Problem solved.

Desktop Screenshot 2024.03.17 - 23.20.16.86.png

Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?