Does anyone know why I can't create a game/app referral link anymore? When I go to a game which should be eligible for the referral, it does not give me the option to refer it to a friend. Also, when I use the new Horizon Meta app and go to Referrals, it only gives me the option to refer the headset to a friend. There is supposed to be an "Apps" header that I can select at the top of the page but it's not there. Also, within my headset it's telling me that I don't have any eligible games for referral which definitely is not the case as I've created many in the past and they have worked just fine. Has anyone else experienced this and/or have a solution?
Hi @Tim14994! That's a great question! We understand how important referrals are and we'd love to assist you with getting this issue resolved. How are you trying to refer the apps? Have you tried on the mobile app, headset and browser? Are you having the same issue on all? We look forward to your reply and looking into this with you!
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Thank you @Tim14994 for confirming. We want to provide you with the program rules to ensure you are eligible to to participate in the app referral program:
Starting March 11, 2024, each app referral code can only be redeemed up to three times.
Users can only send a referral for the apps they already own.
Apps need to be of a minimum price of $10 USD or the local equivalent to qualify for referrals.
Senders will be able to redeem the store credit 14 days after their friend buys the app using their referral.
The person receiving the referral will have 7 days to purchase the App. If they choose not to buy the App immediately, they can go back to the App in the Meta Quest Store within 7 days and the Discount will be automatically applied.
Users can earn a maximum of $599 in store credits per year from the referral programs. This limit applies to rewards earned through both the Meta Quest Referral Program and App referrals combined.
Senders will not be eligible to receive the Credit if the referred App is refunded within 14 days of sending the referral to the Friend.
Add-ons, extensions, and in-app purchases are not eligible to the app referral program.
Apps pertaining to the Meta Quest+ catalog are not eligible to the app referral program.
Newly released apps may not be eligible for the App Referral program
Both sender and receiver must be friends on Quest
Also, please let us know the name of the game you are trying to refer to a friend.
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We would love to take a deeper look into what may be causing this issue, and help you get back to enjoying the wonderful world of VR! In order to do so, please reach out to us in a PM. Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
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