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Cannot log into Meta Quest Developer Hub

CamilleMakes
Honored Guest

Hello,

I recently verified my Oculus account to become a developer account. I factory reset my headset (Quest 2) but was not able to log in the developer account via headset.

I read you could do it via the Meta Quest Developer hub app. I have downloaded the app and it claims my email / password are wrong, despite that claim I used the same information to log on to this form and the oculus PC app.

Please advise. It looks like this has come up in the form - and I followed the protocol there but it seems to be related to Facebook account information? The FAQ was not helpful.

4 REPLIES 4

MetaQuestSupport
Community Manager
Community Manager

Hey @CamilleMakes! It appears that you're having some issues logging into the developer hub, we'd love to help you out with this! Which is why we want you to check out our Developer Forums and feel free to post this issue there! Our awesome community will provide you with the information and help needed. We look forward to hearing about your experience as a developer!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Shadow6194
Honored Guest

Hi I have the same problem I read everything it’s useless I reinstalled it at least 5 times changed my passwords and still it’s saying everything is wrong 

Hi there, @Shadow6194! Thanks for reaching out about this! We're happy to help look further into this, but we would need to speak with you in a private message. Could you please click on our user name, then select the button to send us a private message. We'll be able to discuss this with you further there!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Hey again! we wanted to touch base again on this! We're more than happy to provide any help that we can, but we will need you to send us a private message as we will need to ask you questions about your account which is considered private information. We look forward to hearing back from you!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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