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Cannot log into Meta Quest account

Tiranis
Honored Guest

I need support to contact me, i have been going round in circles trying to fix my problem, but you really make it difficult, so i had to make a new account just to post.

I cannot log into my account, i was about to purchase a new Meta Quest 3, but when loggin into my account, it wants to authenticate me by sending a code to a phone number i no longer have.  My correct number is set on my Facebook and Instagram account, so i assumed it was all linked, but it is not it seems.  I need to update the 2FA number so i can access my Meta Quest account, but cannot find out how to do this, cannot speak to a human, please help.

2 REPLIES 2

Choleni
MVP
MVP

Gi @Tiranis 🙂

You can reach out to support here on forum they are able to help you with login issues.

Send a PM @MetaQuestSupport

Click on their name, then click the "send message" button.

Tiranis
Honored Guest

Thanks for the reply, i will do as you suggested.

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