08-07-202410:24 AM - last edited on 08-08-202409:35 AM by BlueberrieSmoothie
Dear Metaverse Support Team,I hope this message finds you well. I am writing to inform you that the gift card I purchased is not working in the United Arab Emirates. I have tried various methods to resolve this issue, including attempting to use the gift card on my computer, my VR headset, and a second VR headset, but none of these attempts have been successful.Could you please assist me in resolving this matter as soon as possible? I would appreciate any guidance or support you can provide to help me use the purchased gift card.Thank you for your assistance
Hey @jad12345,We appreciate you bringing this to our attention and we would love to assist you with the gift card issue.
We would like to invite you to send us a private message so that we can gather some basic account information before we can move forward.
Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
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