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Cannot reset PIN, unaccessible email

user_0RiRv3sUMLJEKUY
Honored Guest

Hello, I am a new Oculus user. I set up my Quest 2 with a Facebook account. I can't reset my PIN because my account is automatically set up with some random email address that I don't own and don't have access to it. (0RiRv3sUMLJEKUY@tfbnw.net). This is incredibly frustrating, could someone help me, please? 

3 REPLIES 3

jensenjon15
Honored Guest

Hiya did anybody tell you how to reset it ? As I am in the same situation

kash2011
Honored Guest

Any answers? I’m having the same issue

Hey there, kash2011! We don't like to see our users have this kind of issue. We understand how important it is to get such a crucial piece of account information updated. Not to worry. You can use this link here to access your Meta Account profile and make any changes that you need. We hope this will be helpful to you!

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