06-01-202211:26 PM - last edited on 08-02-202401:09 PM by WootM4ge
this includes phone app and built in oculus, my friend broke their phone recently and has no other way to contact us because they are going to a different state for the rest of summer and if this doesn't get fixed and I get logged put of my account which I do not remember the password to, I may never see them again. Please someone help me.
Hey everyone! I wanted to pop in and check if this problem is still happening. If it is, please try updating the app and/or restarting your phone. If that doesn't do the trick, send a PM to @MetaQuestSupport. They'll be happy to help. Please select their name to get to their profile page, or click here. Next, click "Send a Message" to privately message them! Please remember, you must be signed into the community first to send them a private message.
Hey there Bluewolf5732! We certainly want to help you and your friend out with keeping in touch! Can you tell us what exactly is happening with the software? Are you receiving any type of error message?
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
well, when I go to text her, it just says: can't send message. and then in front of those three words is a little cirlce with an x in it that has a person next to it.
ok so recently i cannot for some reason message or even invite my friend or son to a game. can't message either. says can't message this person? why? never had this issue. I've tried everything possible even chat support can't find an answer to as why this is still an issue and its very displeasing.
Heya @SkinniyP. We know how frustrating it can be to not have the chance to message your friends. We don't want you or anyone to have a problem like this. If you haven't already please try the troubleshooting steps that we provided in the earlier.
Now if those didn't work for you, please follow this workflow to create a ticket on our support website.
Account > My issue is not listed here
After that you'll have the chance to speak with one of our wonderful agents through an email. Our support agents there will have better resources to use to look into this further for you.
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Is meta just a bot? They always say factory reset but I think the problem is you followed them and they accepted the follow request but didn’t follow back so your not friends and if you have a private account it’s just so annoying
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