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Cant Calibrate in Asgard's Wrath 2 on Quest 2

voidwalk1
Honored Guest

I just got Asgard's Wrath 2 on Quest 2. During the opening it asks me to stretch out my arms. After I do this it then asks me to press the right thumbstick. When I press the right thumbstick it does nothing. When I hold down the right thumbstick it does nothing. When I do the same on the left thumbstick it does nothing. I've tried uninstalling and reinstalling the game... nothing seems to work. 

10 REPLIES 10

MetaQuestSupport
Community Manager
Community Manager

Hey there @voidwalk1! We understand you are having issues with pressing the thumbstick on both controllers while playing Asgard's Wrath 2. We'd love to look further into this for you and provide you with assistance so you may continue enjoying your experience in the world of VR! We have a few questions to get a better understanding:

  • How long have you experienced this issue?
  • Is this issue only within this game? If not, please provide us with a list of other games or apps ​
  • Aside from uninstalling and reinstalling, have you tried any other troubleshooting steps?

Please provide as much detail as possible. Once we have this information we can continue to look deeper into this issue! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey again! Just checking to see if you still needed assistance with your controllers. We're here to help!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Hi I have the same issues. Do you know how to solve it?

Hey @blackfox102!  We would love to help you with Asgard's Wrath 2. In order to get a better understanding of why you're not able to move further in the game, we would like to ask if this issue is only within this game? We would also like to ask if you have tried to uninstall and reinstall the app or tried any other troubleshooting steps. Please provide any other details, so we can get a better understanding and provide further assistance.

 

We look forward to assisting you further! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Hey there! We are just circling back to you in order to check and see if you still need assistance with Asgard's Wrath 2. Feel free to reach out to us anytime for assistance. 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

I'm having the same problem. I will answer the questions above:
I never passed trough the mumie that ask to stretch out my arms. Nothing happens after this. 

Yes, the problem is only with this game. All apps and other games are working fine.

  • Aside from uninstalling and reinstalling, have you tried any other troubleshooting steps

No. I dont know what to do. There are another troubleshooting steps? 

Thanks,

 

 

Hey there, @Vianellof! Thank you for providing those details! We'd like to help you move forward in Asgard's Wrath 2! 

 

Please try a hard reboot by doing the following steps:

  1. Turn off your headset.
  2. Hold the power and volume buttons on your headset down simultaneously until the boot screen loads on your headset.
  3. Use the volume buttons on your headset to highlight Boot Device and press the power button.
  4. Use the volume buttons on your headset to highlight Yes and press the power button.

Please let us know if that helped out or if more assistance is needed! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Hi again, @Vianellof! We were just reaching out to you to see if you are still in need of some help with the issue you were experiencing with Asgard's Wrath 2.

If so, please let us know! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

I am having the same issue. I have uninstalled, rebooted and powered off multiple times and I cannot get past raising my arms and hoping that something calibrates. All other games function perfectly.

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