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Cant Cast on Quest 3

Mandatory.7
Honored Guest

I can't cast to anything I have tried all the fixes (restarting, factory reset, Bluetooth and trying other devices) I can't seem to be able to cast to anything it keeps giving me this message "Casting stopped: Casting was stopped from the headset" Please help!

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hi @Mandatory.7,


We see you're having a few casting issues. Not to worry, we're here to help!

 

Here are a few things that you can try:

 

  1. If your router is using a 5.0Ghz connection, try swapping to 2.4Ghz.
  2. Try forcing an update to your headset using the Meta Quest Update Tool.
  3. Restart your router.
  4. Make sure you are logged into the same account on both your headset and the device you are attempting to cast to.

If you have tried all of these and are still unable to cast to your device, please DM us so our team can investigate this issue further!
Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

 

 

Best wishes,

Meta Quest Support

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