Looked at a bunch of other posts and cant solve this issue. My headset was working fine until today where i was forced to get a using a meta account. Since then all i get is a "Facebook Session Expired" error. I've uninstalled Facebook and Oculus apps and reinstalled, no change. I created a new FB account and Linked it but again when i open the Oculus Gear VR app i get that error, rebooted the device, no change, removed all FB accounts from my device (S9+) and added only the new account, no change. My old Oculus account doesn't work as i get a "No network Connection" error there. WTF is up with Meta forcing users into this crap that is rife with issues. And I cant raise a ticket because there is no support option for Gear VR. And I refuse to buy a $400 headset just on principle...My existing one worked just fine until today.
Solved! Go to Solution.
Hey guys! We know having troubles logging in can really take the fun out of VR, so we'd be glad to lend a hand.
In order to best do so, we'll require some sensitive information. Please don't hesitate to reach out to our Private Messages. You can do so by clicking our name, then clicking 'Send a message'.
We'll see you on the other side!
EDIT: This is marked as a Accepted Solution so others are aware to send us a PM in order to help further. We must wait for our engineers to confirm next steps in the meantime. Thank you all for your patience!
Short answer = No
Link is only applicable to the Quest 1 and 2 with a suitable PC. You may want to do a little more Google research mate.
I feel the same pain you are Saviddl. I am getting the exact same issues as you are. I have also done all the same stuff. Uninstalled and reinstalled both, tried different email accounts etc. Meta says you dont need a facebook account, but when I try a new Meta account that is not related to facebook, or even try one that is related, when I put in my email and password, I get the "No network Connection" error. And just to prove that I do have a network connection, I put in an incorrect password, and it tell me email address or password incorrect, so it is working. So a bit WTF is going on, right now my Gear VR is a dead brick.
Come on Meta, sort this S^&T out.
Hey there! We hate hearing that your Gear VR isn't working. We'd love to help.
We do not service the Samsung Gear anymore. We have provided you a link to the Support you need for this device HERE.
Hey there SaviddL. Could you please PM us so we can assist you with your account information while keeping it private? We'd love to help you with your account.
Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.