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Cant Login to Oculus Quest Link Software (Black Screen)

austin.buga
Explorer

Once again having this problem still. I cant use my vr on pc anymore because of this problem please help me out. 
Tried all methods usually used like reinstalling on a new drive. Updating and all of the above. I need a workaround or a fix please I need some help soon! At this point im thinking about just refunding and saving up for a Index.

austinbuga_0-1662116601886.png

 

1 ACCEPTED SOLUTION

Accepted Solutions

MetaQuestSupport
Community Manager
Community Manager

Hello there! We recognize that you're experiencing a black screen, which we understand can be concerning and take time away from your gaming, but don't worry, we've got your back. We will do everything possible to get you back to gaming as soon as possible.

 

Please open a support ticket here, and one of our experts will gladly assist you with this matter.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

View solution in original post

4 REPLIES 4

MetaQuestSupport
Community Manager
Community Manager

Hello there! We recognize that you're experiencing a black screen, which we understand can be concerning and take time away from your gaming, but don't worry, we've got your back. We will do everything possible to get you back to gaming as soon as possible.

 

Please open a support ticket here, and one of our experts will gladly assist you with this matter.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

I am having the same issue i cant log in on the quest pc app so please fix somthing.

 

Hello there @Aspect_Jax! We know not being able to enjoy VR the way you're use to can really take the fun out of the day, and we are here to help. Just so we understand you correctly, are you saying when in PCVR you are experiencing a black desktop view or are you saying you can't log in? We eagerly await your response!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Hey there again @Aspect_Jax! We're just following up to see if you still had any further issues with not being able to login to Oculus software. Do you still need further assistance? Looking forward to speaking with you soon. Have an amazing rest of your day!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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