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Cant buy games and cant get a respose from Meta at all ......

YAKTOE
Honored Guest

This is the error code im getting and i cant talk to a PERSON about my issue and i get the run around on emails .... as much as i paid for this thing HELP should be alot easier to obtain .....

I have Quest cahs and a CC linked to my account - Below is what im getting for over a week now

Purchase Failed
 

We noticed something unusual and, for your security, this request couldn't be completed. Please try again later, or visit our Help Center.

If this issue continues, please visit Oculus support to get help.

 

 

 

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hey there, @YAKTOE! We appreciate you reaching out, and your concerns regarding being unable to purchase games are very important to us. We'd like to take a deeper look and see how we can turn things around. Please send us a PM. Please select our name to get to our profile page, or click: here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey again, @YAKTOE! We just wanted to check to see if you were still needing some help with the purchase issues you were experiencing. If so, please don't hesitate to let us know! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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