Cant change DOB

[Monkeyman3030]

When I press edit next to my DOB It says "You birthday cannot be changed at this time. Please try again later"

[MetaQuestSupport · Accepted solution]

Typically, security measures are triggered when the original date of birth is changed to avoid fraud. Find more clarity below:

• The Right Account for You (RAFY)

We'll stay tuned for if we can assist further after review. We're happy to help update your account though if need be thru authentication. Keep us posted!

[MetaQuestSupport]

Any success creating a parent managed account? We're happy to help with any challenges allow the way. Keep us posted!

[Monkeyman3030]

If I create a parent managed account, will it now reset all my apps?

[MetaQuestSupport]

No. You two will have your own account. Where you can share app access and experiences if interested. As well as purchase brand new for your child's account:

• Turn on App Sharing on Meta Quest headsets
• Learn about App Sharing on Meta Quest headsets

You two enjoy!

[Monkeyman3030]

Is there a way for you to change my DOB for me?

[Monkeyman3030]

This account is for myself. I don't have a child

[Monkeyman3030]

I resolved this issue by watching a tutorial.

[MetaQuestSupport]

Hey there, @Monkeyman3030! We are happy to hear that you were able to get your account information udpated! Please let us know if there is anything else we can help out with.

[MetaQuestSupport]

Hey @Monkeyman3030, we wanted to check in to see whether you had any further questions or concerns. We hope to hear from you soon!