Hiya there Maegdae. We understand that you are having issues with your apps. We see that you have already taken initiative to resolving the issue. To get a better understanding of the issue could you provide me with the following:
- Is there an error message being prompted? If so, what does it say?
- Have you tried uninstalling then reinstalling the apps?
- Have you rebooted your device?
- what other troubleshooting steps have you done?
if you have any questions or concerns, don't hesitate to ask. We will be more than happy to help!