07-20-2022 06:55 AM
Hi,
I'm on my Quest 2 and I wanted to try out Horizon Workrooms. Everything works perfectly, except for "Oculus Remote Desktop". It's the only thing, why I wanted to use Horizon Workrooms. When I launch the App on my laptop (Windows 10 Pro, 64-Bit), it shows me the button to sign in. I sign in, put on my headset and head over to the computer section. It shows searching for computers on my Quest and says "no available devices" on my laptop. After some time, it logs itself out automatically on the laptop.
Laptop specs:
I tried everything:
Maybe someone can help me/give me some information on how to solve the problem?
Thanks!
07-21-2022 12:28 PM
Hi there! We see you're trying to setup your device to use "Oculus Remote Desktop", and we're here to do everything we can to set you up for success!
We do suggest making sure you have specs that meet or exceed the stated requirements on our official website here.
Let us know if this was helpful, and if you've any questions or concerns in the future, don't hesitate to ask!
11-07-2022 12:11 PM
Im having the same exact issue on my desktop, did you ever figure it out?
11-07-2022 12:47 PM
Hiya! We appreciate you letting us know your issues with your Horizon Workrooms on the PC. This is not the experience we want you to have with our awesome VR device and would be more than happy to get you the help you deserve. Please make sure to check the requirements on the post above! If your still having issues please make sure to gather your logs for us and get connected with our spectacular Meta Store Support!
You can get connected here with one of our extraordinary agents through a live chat or even submitting a ticket! We can't wait to get you back in the amazing VR world and play games!