Pairing code issue is not fun and we know this is taking time away from your game time and want to make sure we can get you back on track. Please let us know if you happen to switch to your any secondary account? If not, we highly recommend uninstalling and installing the app on your phone. Then please make sure to check your cloud backup with the following steps:
Finally, proceeding into a Factory Reset this will help you start clean as the pairing code should be connecting with your headset automatically.
To perform a factory reset using the headset:
Please let us know if this changed anything!
Knock-knock! Just swinging by to see if you're still in need of any assistance? We want to make sure we can get you back on track!