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Cant download games on the quest gen 1 anymore.

Honored Guest

I'm wondering if this is related to the gen 1 loosing support last year, when I try to download games from the phone app or inside the quest store, a loading circle appears followed by the VR set crashing. Everything else is working great and I can play for hours no issue its only when trying to download Untill you fall that the headset gets a: Oculus core mobile service keeps stopping error.

I have updated everything on the quest as well as the store app on my phone and tried factory resetting. 


Community Manager
Community Manager

Hey there, @ian.vdeventer.3! We understand that you're having some difficulties with your Quest device loading up the app store, and we certainly want to bring some clarity to this for you! We’re grateful to the Quest 1 community for pushing VR forward. As we look to the future, we are no longer shipping new features for Quest 1, which means certain apps may not be available or perform optimally, though your device will continue to work with available apps. If you have a moment and want to read more about this, you can check out our article on Changes for Quest 1


We thank you for being part of our VR community, and we look forward to sharing the exciting future of VR with you! Please don't hesitate to reach back out to us if you have any other questions or concerns, and we'll be more than happy to assist!

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