Cant find old oculus purchases on new account

[DBGager]

I just purchased a meta 3s and I used to own a RIFT. I purchased several games when I had the Rift which had abroken cable so I stopped using it for at least a year. Those games are not showing up on my new account. Do not want to have to buy them again.

[Choleni]

Hi @DBGager 🙂

Those games are not showing up on my new account

Did you create a NEW account? Didn't you set up your Quest with the same account you used to play your Rift?

Also, games from your Rift library (PCVR) won't appear in your Quest library (standalone). You'll need to link your Quest to your PC to access the Rift library.

[DBGager]

okay ..thank you. I think I started a new acount. Can I still get my old games.

[Choleni]

You must talk to support and see if they can help. 

Open a support ticket here:

Get support | Meta Store 

or send a PM @MetaQuestSupport here in the forum.

Click on their name, then click the "send message" button.