I factory reset my oculus quest 2 after the meta update and when we got back into it and logged into the account we have had, all the games were gone. We had 4 purchased games and when I check purchases, it just says that there have been no purchases made. This is really frustrating since most of the games are $20 or more. We would really like some help on this matter.
Hey @seth.853330! Having access to your games and purchases is definitely a top priority for us, and you shouldn't have to miss out for long! As @Choleni mentioned, we can certainly sort this out for you. We would like for you to send us a private message so we can look into this deeper. To do so, please select our name to get to our profile page, or click here: Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
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