Cant use DK2! Extended or direct mode

[Ghostship]

I have had my DK2 for months and never had any p[orblems until the last few updates.

Now after updating to 6.0.0 i cant open the demo scene at all, extended or direct. Get this error :

Exception Info
Exception report file: C:\Users\ShaunT\AppData\Local\Oculus\Configuration Utility\Exception Report (2015-06-15 14.58.29).txt
Exception minidump file: C:\Users\ShaunT\AppData\Local\Oculus\Configuration Utility\Exception Minidump (2015-06-15 14.58.29).mdmp
Time (GMT): 2015/06/15 14:58:29
Time (local): 2015/06/15 15:58:29
Thread name: (not available)
Thread handle: 0x000002d4
Thread sys id: 3804 (0xedc)
Exception instruction address: 0x00d0fee2 (see callstack below)
Exception description: ACCESS_VIOLATION reading address 0x00000000

App Info
Process path: C:\Program Files (x86)\Oculus\Tools\OculusConfigUtil.exe
App format: 32 bit
App version: 6.0.0.57493

System Info
OS name: Windows 7, version: 6.1 build 7601, 64 bit, platform id: 2, service pack: Service Pack 1
Debugger present: no
Processor count: 8
Processor type: x86-64
Processor level: 6
Processor revision: 15363
Memory load: 8%
Total physical memory: 16268 MiB
Available physical memory: 14839 MiB
Total page file memory: 20266 MiB
Available page file memory: 18659 MiB
Total virtual memory: 2047 MiB
Free virtual memory: 1882 MiB
Display Device 0 name: \\.\DISPLAY1, context: NVIDIA GeForce GTX 970, primary: yes, mirroring: no
Display Device 1 name: \\.\DISPLAY2, context: NVIDIA GeForce GTX 970, primary: no, mirroring: no
Display Device 2 name: \\.\DISPLAY3, context: NVIDIA GeForce GTX 970, primary: no, mirroring: no
Display Device 3 name: \\.\DISPLAY4, context: NVIDIA GeForce GTX 970, primary: no, mirroring: no
Display Device 4 name: \\.\DISPLAYV1, context: RDPDD Chained DD, primary: no, mirroring: yes
Display Device 5 name: \\.\DISPLAYV2, context: RDP Encoder Mirror Driver, primary: no, mirroring: yes
Display Device 6 name: \\.\DISPLAYV3, context: RDP Reflector Display Driver, primary: no, mirroring: yes

Display adapter list
Info for display adapter 0
Display Adapter Name: Standard VGA Graphics Adapter
Display Adapter RAM: 76 MiB
Display Adapter DeviceID: VideoController1
Display Adapter DriverVersion: 6.1.7600.16385
Display Adapter DriverDate (US format): 06/21/2006
Display Adapter VideoProcessor 20060621000000.000000-000
Display Adapter VideoModeDescription: 1920 x 1080 x 4294967296 colors

Info for display adapter 1
Display Adapter Name: NVIDIA GeForce GTX 970
Display Adapter RAM: 3 GiB
Display Adapter DeviceID: VideoController2
Display Adapter DriverVersion: 9.18.13.5286
Display Adapter DriverDate (US format): 05/11/2015
Display Adapter VideoProcessor GeForce GTX 970
Display Adapter VideoModeDescription: 1080 x 1920 x 4294967296 colors

Thread list
Thread handle: 0x00000348, id: 3804 (0xedc), stack base: 0x00390000, stack limit: 0x00353000, stack current: 0x0035dc6c, base priority: 8, delta priority: 0, exception thread
7 OculusConfigUtil.exe 0x00d0fee2 +-1
8 OculusConfigUtil.exe 0x00cd1d2e +-1
9 OculusConfigUtil.exe 0x00cd3b78 +-1
10 OculusConfigUtil.exe 0x00cbb02c +-1
11 OculusConfigUtil.exe 0x00cb4cd0 +-1
12 OculusConfigUtil.exe 0x00ca8b76 +-1
13 OculusConfigUtil.exe 0x00caa660 +-1

Thread handle: 0x00000348, id: 3812 (0xee4), stack base: 0x03f80000, stack limit: 0x03f60000, stack current: 0x00000000, base priority: 8, delta priority: 0
0 ntdll.dll 0x7705f8c1 NtWaitForSingleObject+21
1 mswsock.dll 0x72a76d30 +-1
2 WS2_32.dll 0x74c96a28 select+159
3 OculusConfigUtil.exe 0x00bf3298 +-1
4 OculusConfigUtil.exe 0x00bd4181 +-1
5 OculusConfigUtil.exe 0x01500b37 z_zlibVersion+2579255
6 OculusConfigUtil.exe 0x01500c7e z_zlibVersion+2579582
7 kernel32.dll 0x74ed33ca BaseThreadInitThunk+18
8 ntdll.dll 0x77079ed2 RtlInitializeExceptionChain+99
9 ntdll.dll 0x77079ea5 RtlInitializeExceptionChain+54

Thread handle: 0x00000348, id: 3816 (0xee8), stack base: 0x03d60000, stack limit: 0x03d5f000, stack current: 0x00000000, base priority: 9, delta priority: 0
0 ntdll.dll 0x7705f949 NtRemoveIoCompletion+21
1 kernel32.dll 0x74ed33ca BaseThreadInitThunk+18
2 ntdll.dll 0x77079ed2 RtlInitializeExceptionChain+99
3 ntdll.dll 0x77079ea5 RtlInitializeExceptionChain+54

Thread handle: 0x00000348, id: 3820 (0xeec), stack base: 0x04350000, stack limit: 0x0434e000, stack current: 0x00000000, base priority: 15, delta priority: 0
0 ntdll.dll 0x7706014d ZwWaitForMultipleObjects+21
1 kernel32.dll 0x74ed33ca BaseThreadInitThunk+18
2 ntdll.dll 0x77079ed2 RtlInitializeExceptionChain+99
3 ntdll.dll 0x77079ea5 RtlInitializeExceptionChain+54

Thread handle: 0x00000348, id: 3824 (0xef0), stack base: 0x041d0000, stack limit: 0x041cf000, stack current: 0x00000000, base priority: 8, delta priority: 0
0 ntdll.dll 0x7706014d ZwWaitForMultipleObjects+21
1 kernel32.dll 0x74ed1a2c WaitForMultipleObjectsEx+142
2 kernel32.dll 0x74ed4238 WaitForMultipleObjects+24
3 OculusConfigUtil.exe 0x010d781c +-1

Thread handle: 0x00000348, id: 3828 (0xef4), stack base: 0x045e0000, stack limit: 0x045df000, stack current: 0x00000000, base priority: 8, delta priority: 0
0 ntdll.dll 0x7706014d ZwWaitForMultipleObjects+21
1 kernel32.dll 0x74ed33ca BaseThreadInitThunk+18
2 ntdll.dll 0x77079ed2 RtlInitializeExceptionChain+99
3 ntdll.dll 0x77079ea5 RtlInitializeExceptionChain+54

Thread handle: 0x00000348, id: 3832 (0xef8), stack base: 0x047c0000, stack limit: 0x047be000, stack current: 0x00000000, base priority: 8, delta priority: 0
0 ntdll.dll 0x77061f36 ZwWaitForWorkViaWorkerFactory+18
1 kernel32.dll 0x74ed33ca BaseThreadInitThunk+18
2 ntdll.dll 0x77079ed2 RtlInitializeExceptionChain+99
3 ntdll.dll 0x77079ea5 RtlInitializeExceptionChain+54

Thread handle: 0x00000348, id: 3836 (0xefc), stack base: 0x04940000, stack limit: 0x0493e000, stack current: 0x00000000, base priority: 8, delta priority: 0
0 ntdll.dll 0x77061f36 ZwWaitForWorkViaWorkerFactory+18
1 kernel32.dll 0x74ed33ca BaseThreadInitThunk+18
2 ntdll.dll 0x77079ed2 RtlInitializeExceptionChain+99
3 ntdll.dll 0x77079ea5 RtlInitializeExceptionChain+54

Thread handle: 0x00000348, id: 3840 (0xf00), stack base: 0x04bc0000, stack limit: 0x04bbe000, stack current: 0x00000000, base priority: 8, delta priority: 0
0 ntdll.dll 0x7705fd81 NtDelayExecution+21
1 KERNELBASE.dll 0x74ce3520 Sleep+15
2 ole32.dll 0x7516d98d CoGetTreatAsClass+12894
3 ole32.dll 0x7516d87a CoGetTreatAsClass+12619
4 kernel32.dll 0x74ed33ca BaseThreadInitThunk+18
5 ntdll.dll 0x77079ed2 RtlInitializeExceptionChain+99
6 ntdll.dll 0x77079ea5 RtlInitializeExceptionChain+54

Thread handle: 0x00000348, id: 3988 (0xf94), stack base: 0x03900000, stack limit: 0x038fe000, stack current: 0x00000000, base priority: 9, delta priority: 0
0 ntdll.dll 0x7705f8c1 NtWaitForSingleObject+21
1 kernel32.dll 0x74ed1194 WaitForSingleObjectEx+67
2 kernel32.dll 0x74ed1148 WaitForSingleObject+18
3 nvwgf2um.dll 0x6e8abb01 OpenAdapter12+666417
4 nvwgf2um.dll 0x6e8aad13 OpenAdapter12+662851
5 nvwgf2um.dll 0x6ee05735 NVAPI_Thunk+466837
6 nvwgf2um.dll 0x6f13257e NVAPI_Thunk+3796446
7 nvwgf2um.dll 0x6f1326a6 NVAPI_Thunk+3796742
8 kernel32.dll 0x74ed33ca BaseThreadInitThunk+18
9 ntdll.dll 0x77079ed2 RtlInitializeExceptionChain+99
10 ntdll.dll 0x77079ea5 RtlInitializeExceptionChain+54

Thread handle: 0x00000348, id: 3992 (0xf98), stack base: 0x00b70000, stack limit: 0x00b6d000, stack current: 0x00000000, base priority: 1, delta priority: 0
0 ntdll.dll 0x7705f8c1 NtWaitForSingleObject+21
1 kernel32.dll 0x74ed1194 WaitForSingleObjectEx+67
2 kernel32.dll 0x74ed1148 WaitForSingleObject+18
3 nvwgf2um.dll 0x6e95f5aa OpenAdapter12+1402330
4 nvwgf2um.dll 0x6e95f4d0 OpenAdapter12+1402112
5 nvwgf2um.dll 0x6f13257e NVAPI_Thunk+3796446
6 nvwgf2um.dll 0x6f1326a6 NVAPI_Thunk+3796742
7 kernel32.dll 0x74ed33ca BaseThreadInitThunk+18
8 ntdll.dll 0x77079ed2 RtlInitializeExceptionChain+99
9 ntdll.dll 0x77079ea5 RtlInitializeExceptionChain+54

Thread handle: 0x00000348, id: 3996 (0xf9c), stack base: 0x037a0000, stack limit: 0x0379d000, stack current: 0x00000000, base priority: 1, delta priority: 0
0 ntdll.dll 0x7705f8c1 NtWaitForSingleObject+21
1 kernel32.dll 0x74ed1194 WaitForSingleObjectEx+67
2 kernel32.dll 0x74ed1148 WaitForSingleObject+18
3 nvwgf2um.dll 0x6e95f5aa OpenAdapter12+1402330
4 nvwgf2um.dll 0x6e95f4d0 OpenAdapter12+1402112
5 nvwgf2um.dll 0x6f13257e NVAPI_Thunk+3796446
6 nvwgf2um.dll 0x6f1326a6 NVAPI_Thunk+3796742
7 kernel32.dll 0x74ed33ca BaseThreadInitThunk+18
8 ntdll.dll 0x77079ed2 RtlInitializeExceptionChain+99
9 ntdll.dll 0x77079ea5 RtlInitializeExceptionChain+54

Thread handle: 0x00000348, id: 4000 (0xfa0), stack base: 0x03c40000, stack limit: 0x03c3d000, stack current: 0x00000000, base priority: 1, delta priority: 0
0 ntdll.dll 0x7705f8c1 NtWaitForSingleObject+21
1 kernel32.dll 0x74ed1194 WaitForSingleObjectEx+67
2 kernel32.dll 0x74ed1148 WaitForSingleObject+18
3 nvwgf2um.dll 0x6e95f5aa OpenAdapter12+1402330
4 nvwgf2um.dll 0x6e95f4d0 OpenAdapter12+1402112
5 nvwgf2um.dll 0x6f13257e NVAPI_Thunk+3796446
6 nvwgf2um.dll 0x6f1326a6 NVAPI_Thunk+3796742
7 kernel32.dll 0x74ed33ca BaseThreadInitThunk+18
8 ntdll.dll 0x77079ed2 RtlInitializeExceptionChain+99
9 ntdll.dll 0x77079ea5 RtlInitializeExceptionChain+54

Thread handle: 0x00000348, id: 4004 (0xfa4), stack base: 0x00b00000, stack limit: 0x00afd000, stack current: 0x00000000, base priority: 1, delta priority: 0
0 ntdll.dll 0x7705f8c1 NtWaitForSingleObject+21
1 kernel32.dll 0x74ed1194 WaitForSingleObjectEx+67
2 kernel32.dll 0x74ed1148 WaitForSingleObject+18
3 nvwgf2um.dll 0x6e95f5aa OpenAdapter12+1402330
4 nvwgf2um.dll 0x6e95f4d0 OpenAdapter12+1402112
5 nvwgf2um.dll 0x6f13257e NVAPI_Thunk+3796446
6 nvwgf2um.dll 0x6f1326a6 NVAPI_Thunk+3796742
7 kernel32.dll 0x74ed33ca BaseThreadInitThunk+18
8 ntdll.dll 0x77079ed2 RtlInitializeExceptionChain+99
9 ntdll.dll 0x77079ea5 RtlInitializeExceptionChain+54

Thread handle: 0x00000348, id: 4008 (0xfa8), stack base: 0x078d0000, stack limit: 0x078ce000, stack current: 0x00000000, base priority: 8, delta priority: 0
0 ntdll.dll 0x77061f36 ZwWaitForWorkViaWorkerFactory+18
1 kernel32.dll 0x74ed33ca BaseThreadInitThunk+18
2 ntdll.dll 0x77079ed2 RtlInitializeExceptionChain+99
3 ntdll.dll 0x77079ea5 RtlInitializeExceptionChain+54


Module list
Base Size Entrypoint Name Path
0x00bc0000, 0x01496000 0x014ff97f "OculusConfigUtil.exe" "C:\Program Files (x86)\Oculus\Tools\OculusConfigUtil.exe"
0x77040000, 0x00180000 0x00000000 "ntdll.dll" "C:\Windows\SysWOW64\ntdll.dll"
0x74ec0000, 0x00110000 0x74ed32d3 "kernel32.dll" "C:\Windows\syswow64\kernel32.dll"
0x74cd0000, 0x00046000 0x74cd7478 "KERNELBASE.dll" "C:\Windows\syswow64\KERNELBASE.dll"
0x73510000, 0x00354000 0x7381cf27 "D3DCOMPILER_47.dll" "C:\Program Files (x86)\Oculus\Tools\D3DCOMPILER_47.dll"
0x75090000, 0x000ac000 0x7509a472 "msvcrt.dll" "C:\Windows\syswow64\msvcrt.dll"
0x769f0000, 0x000a0000 0x76a049e5 "ADVAPI32.dll" "C:\Windows\syswow64\ADVAPI32.dll"
0x75780000, 0x00019000 0x75784975 "sechost.dll" "C:\Windows\SysWOW64\sechost.dll"
0x76520000, 0x000f0000 0x76530569 "RPCRT4.dll" "C:\Windows\syswow64\RPCRT4.dll"
0x74ba0000, 0x00060000 0x74bba3b3 "SspiCli.dll" "C:\Windows\syswow64\SspiCli.dll"
0x74b90000, 0x0000c000 0x74b910e1 "CRYPTBASE.dll" "C:\Windows\syswow64\CRYPTBASE.dll"
0x739b0000, 0x00083000 0x739c13b0 "dxgi.dll" "C:\Windows\system32\dxgi.dll"
0x75680000, 0x00100000 0x7569b6ed "USER32.dll" "C:\Windows\syswow64\USER32.dll"
0x74c00000, 0x00090000 0x74c16343 "GDI32.dll" "C:\Windows\syswow64\GDI32.dll"
0x763f0000, 0x0000a000 0x763f36a0 "LPK.dll" "C:\Windows\syswow64\LPK.dll"
0x75440000, 0x0009d000 0x75473fd7 "USP10.dll" "C:\Windows\syswow64\USP10.dll"
0x73ab0000, 0x00009000 0x73ab1220 "VERSION.dll" "C:\Windows\system32\VERSION.dll"
0x726f0000, 0x00013000 0x726f1d3f "dwmapi.dll" "C:\Windows\system32\dwmapi.dll"
0x757a0000, 0x00c4a000 0x75821601 "SHELL32.dll" "C:\Windows\syswow64\SHELL32.dll"
0x76be0000, 0x00057000 0x76bf9ba6 "SHLWAPI.dll" "C:\Windows\syswow64\SHLWAPI.dll"
0x75140000, 0x0015c000 0x7518ba3d "ole32.dll" "C:\Windows\syswow64\ole32.dll"
0x76400000, 0x0008f000 0x76403fb1 "OLEAUT32.dll" "C:\Windows\syswow64\OLEAUT32.dll"
0x73a70000, 0x00032000 0x73a737f1 "WINMM.dll" "C:\Windows\system32\WINMM.dll"
0x754e0000, 0x0019d000 0x754e17e7 "SETUPAPI.dll" "C:\Windows\syswow64\SETUPAPI.dll"
0x764a0000, 0x00027000 0x764a58b9 "CFGMGR32.dll" "C:\Windows\syswow64\CFGMGR32.dll"
0x76680000, 0x00012000 0x76681441 "DEVOBJ.dll" "C:\Windows\syswow64\DEVOBJ.dll"
0x73440000, 0x000c8000 0x734db0e4 "OPENGL32.dll" "C:\Windows\system32\OPENGL32.dll"
0x73980000, 0x00022000 0x7398b13c "GLU32.dll" "C:\Windows\system32\GLU32.dll"
0x73350000, 0x000e7000 0x73351771 "DDRAW.dll" "C:\Windows\system32\DDRAW.dll"
0x73a60000, 0x00006000 0x73a61250 "DCIMAN32.dll" "C:\Windows\system32\DCIMAN32.dll"
0x74c90000, 0x00035000 0x74c9145d "WS2_32.dll" "C:\Windows\syswow64\WS2_32.dll"
0x76670000, 0x00006000 0x76671782 "NSI.dll" "C:\Windows\syswow64\NSI.dll"
0x72760000, 0x0000d000 0x727611e0 "WTSAPI32.dll" "C:\Windows\system32\WTSAPI32.dll"
0x73260000, 0x000eb000 0x732613ce "dbghelp.dll" "C:\Windows\system32\dbghelp.dll"
0x753e0000, 0x00060000 0x753f158f "IMM32.dll" "C:\Windows\syswow64\IMM32.dll"
0x76a90000, 0x000cc000 0x76a9168b "MSCTF.dll" "C:\Windows\syswow64\MSCTF.dll"
0x72770000, 0x0000b000 0x72771992 "profapi.dll" "C:\Windows\system32\profapi.dll"
0x731d0000, 0x00083000 0x7320791c "d3d11.dll" "C:\Windows\system32\d3d11.dll"
0x72080000, 0x00080000 0x720937c9 "uxtheme.dll" "C:\Windows\system32\uxtheme.dll"
0x72a70000, 0x0003c000 0x72a7145d "mswsock.dll" "C:\Windows\system32\mswsock.dll"
0x72a50000, 0x00006000 0x72a51673 "wship6.dll" "C:\Windows\System32\wship6.dll"
0x711f0000, 0x00016000 0x711f2dc3 "CRYPTSP.dll" "C:\Windows\system32\CRYPTSP.dll"
0x711b0000, 0x0003b000 0x711b128d "rsaenh.dll" "C:\Windows\system32\rsaenh.dll"
0x73a40000, 0x0000e000 0x73a41235 "RpcRtRemote.dll" "C:\Windows\system32\RpcRtRemote.dll"
0x74fd0000, 0x0002d000 0x74fd296d "WINTRUST.dll" "C:\Windows\syswow64\WINTRUST.dll"
0x768d0000, 0x0011d000 0x768d158a "CRYPT32.dll" "C:\Windows\syswow64\CRYPT32.dll"
0x74d20000, 0x0000c000 0x74d2238e "MSASN1.dll" "C:\Windows\syswow64\MSASN1.dll"
0x6e800000, 0x00e52000 0x6e808fe0 "nvwgf2um.dll" "C:\Windows\system32\nvwgf2um.dll"
0x76490000, 0x00005000 0x76491438 "PSAPI.DLL" "C:\Windows\syswow64\PSAPI.DLL"
0x71150000, 0x00017000 0x711535fa "bcrypt.dll" "C:\Windows\system32\bcrypt.dll"
0x71110000, 0x0003d000 0x711110f5 "bcryptprimitives.dll" "C:\Windows\SysWOW64\bcryptprimitives.dll"
0x74e30000, 0x00083000 0x74e323d2 "CLBCatQ.DLL" "C:\Windows\syswow64\CLBCatQ.DLL"
0x73a50000, 0x0000a000 0x73a5149a "wbemprox.dll" "C:\Windows\system32\wbem\wbemprox.dll"
0x73170000, 0x0005c000 0x73192b48 "wbemcomn.dll" "C:\Windows\system32\wbemcomn.dll"
0x73970000, 0x0000f000 0x739721a0 "wbemsvc.dll" "C:\Windows\system32\wbem\wbemsvc.dll"
0x730d0000, 0x00096000 0x730ef8b9 "fastprox.dll" "C:\Windows\system32\wbem\fastprox.dll"
0x730b0000, 0x00018000 0x730b1335 "NTDSAPI.dll" "C:\Windows\system32\NTDSAPI.dll"

Process list
Disabled by report privacy settings

U4 which is now on 4.8 will not work at all with our DK2. In VR preview, or standalone. As soon as stereo on is enabled it crashes. So now we cant use the DK2 at all. At least we could use it on extended until recently, but now not even on that. It is the same with our DKHD2. Is this something to do with the 6.0.0 runtime?

I have tried a suggested method of deleting Nvidea drivers and reinstalling with no 3d vision drivers, but its still the same.

[Nosher]

Hi

I had real problems - I had to format C to get my rift working again.

I had to working until a few days ago - and I started to get the same $hit where the HMD wasn't seen...

However, after unplugging and plugging the USB cable at the HMD, I can get it seen again...

Sometimes takes a few goes, sometimes only 1 - frustrating as hell, but to honest I am happy to get the rift seen and working again!!

Best of luck..
Nosh

[cybereality]

Can you try installing this update for Win 7?

http://www.microsoft.com/en-US/download ... x?id=36805

[Ghostship]

"cybereality" wrote:
Can you try installing this update for Win 7?

http://www.microsoft.com/en-US/download ... x?id=36805

Awesome! You also need to be technical team 🙂


Works a treat! Thanks

[cybereality]

Great!