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Cant verify age on my account

Lizzyyyy.yippie
Honored Guest

Why won't it Verify my age iv put my bank detail in so many times and it won't accept them keeps saying sorry it can't be done or something alone them lines. Why it's my account I'm and adult and all my details are right ?

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hi @Lizzyyyy.yippie. We understand you are having issues verifying your age. Since this involves sensitive information, we would like to get you access to our private messages. Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We hope to hear from you soon. 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hello again, @Lizzyyyy.yippie. We are still here if you need further assistance. We look forward to speaking with you about this in a private message. Unless you have resolved this issue, let us know. Talk soon!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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