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Card keeps declining?

knobzila
Honored Guest

Right. So, funds available, the card is the card I use for similar activities online (purchasing from ebay, xbox, et cetera). I've deleted and re-added the card a couple of times ... yet every time I try to make a purchase of a game on the meta store, I get a 'Card declined - insufficient funds' error message.

Did anyone else have a similar experience?

 

Cheers.

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hey knobzila,

 

We'd like to try and help you get back to having fun in VR with the games you want to play.

 

Could you please send us a private message so we can discuss your payments issue?

 

Simply click on our name to access our profile page or click here. Once there, select 'Send a message' to privately message us. Please note that you must be signed in to the community before sending a private message.

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