10-07-2024 05:58 PM - last edited on 10-07-2024 06:27 PM by LordArceus
Got my son a Meta Quest 2. He is 11 and has a supervised account under me. I originally set up the headset under my profile and added his profile, but then we tried to pair his phone app and were not able because it was linked to mine. So we factory reset the headset and linked it to his and now we can cast from his phone. However, there is a M Rated game that he can only play on my profile, and we again can't cast it because he has to switch to my profile which will not pair with my phone because it's linked to his account. I would just share the game to his profile, but the parental controls in the app are a joke... I literally have no control under the supervision settings (for reference, the game is rated M because of blood and violence which can be turned off in the game settings).
So I either need help with casting from one device with multiple profiles or being able to share a game with my own child.
10-08-2024 04:27 AM
Hi @stephen625 🙂
Casting to the mobile app is only possible from primary/admin account of the headset. You said, your son is the admin now.
The secondary account(you) can only cast to Chromecast devices or web browsers. Look here
Troubleshoot casting to a screen with Meta Quest
About sharing the game:
Sharing a game that doesn't match the childs age will never work.
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
Check out some popular posts here:
Getting Help from the Meta Quest Community
Tips and Tricks: Charging your Meta Quest Headset