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Casting to browser: Missing Options & Distorted Audio

Ecleos
Honored Guest
Yesterday, streaming to the Google Chrome web browser is blocked in widescreen mode, with no possibility of switching to 4:3 mode as before today. What's more, the audio quality is suddenly very poor.
 
I reset my quest 3 and all options were present and back. No more sound problems. I turned off the headset which told me that it would perform an update before extienction and now, I have again the same result (no more choice between 4:3 and 16:9, no more microphone option and a very bad sound quality). This bug is only present on cast to browser, I don't have any problem on chromecast (sound offset but this bug has been present for years now and known on the meta side).
 
option after reset :
Ecleos_0-1714209493782.png

option after shutdown and update :

Ecleos_1-1714209557955.png

 

For an overview of the sound quality, see the video of itsthedon, which also has the same bug:

https://youtube.com/live/9ddGECEfIak?feature=share 

 Ecleos_0-1714211542878.png

 

Is anyone else experiencing this problem? Could you remedy it, and if so, how?
152 REPLIES 152

Battlebot64
Protege

This is *ucking crazy. 

Battlebot64
Protege

NOT SOLVED

SpiderPrime
Explorer

Hi all! 
Wanted to provide promising update!

Yesterday I updated the Quest OS to v67. A bit after I streamed via the oculus.com/casting - and to my surprise - my sound was picked up and was working as expected! 🙂 
@TheLegend27 , FYI, there were NO issues with all the assumptions you previously mentioned - Please take it with your DEV team.


I know this isn't the solution we were hoping for, but the sound is working again.

 

Thanks,

SpiderPrime.

SpiderPrime

Alright - i will test that too, once it get's a bit colder outside. Can't wear a VR Headset right now ^^

not for me. This is ridiculous

You are completely incompetent. The mics work fine in games, there is still a problem with casting specifically. How are you going to ignore what we are telling you is the issue. 

Battlebot64
Protege

RIDICULOUS.

I recorded some gameplay today and the sound was fine, but the microphone was still so silent that it might also be muted.
https://youtu.be/imePJT6VmUo

You can hear the gameplay just fine - but not the mic 😕
Man Oculus...please give us the option for the microphone back..PLEASE!

cherrycolaa
Meta Quest Support
Meta Quest Support

Hey @Eispfogel, I hear ya. I know that Meta engineers regularly check the ideas forum, so you should pop the suggestion of bringing back the old features in there too. 🍒

I posted this as an idea. Hopefully it will change something 🙂
There was nothing wrong with that option. I don't know why it was removed. 

Have a nice day! 🙂

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