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Casting to browser: Missing Options & Distorted Audio

Ecleos
Honored Guest
Yesterday, streaming to the Google Chrome web browser is blocked in widescreen mode, with no possibility of switching to 4:3 mode as before today. What's more, the audio quality is suddenly very poor.
 
I reset my quest 3 and all options were present and back. No more sound problems. I turned off the headset which told me that it would perform an update before extienction and now, I have again the same result (no more choice between 4:3 and 16:9, no more microphone option and a very bad sound quality). This bug is only present on cast to browser, I don't have any problem on chromecast (sound offset but this bug has been present for years now and known on the meta side).
 
option after reset :
Ecleos_0-1714209493782.png

option after shutdown and update :

Ecleos_1-1714209557955.png

 

For an overview of the sound quality, see the video of itsthedon, which also has the same bug:

https://youtube.com/live/9ddGECEfIak?feature=share 

 Ecleos_0-1714211542878.png

 

Is anyone else experiencing this problem? Could you remedy it, and if so, how?
152 REPLIES 152

SO THATS IT THEN?? because of a bug the feature is removed? How am i supposed to stream with the quest? Why did you not communicate that this will not be fixed MONTHS AGO? Why did your team deny the removal of the mic feature? Is that even what is going on? Do you even know? are you making things up. this is just so incredibly unprofessional and nonsensical 

WHAT?! Dont you think this situation is ridiculous?

The whole situation sucks and for me this is a letdown, how this is handled...But i tried my best to help solve it - for now i just stopped streaming completely and stopped using the Quest. I have to invest in more hardware to solve this situation....but that's too much for me. I just want to stream and talk to my friends and make videos for myself. That worked fine before.

I guess the support here is not able to talk and communicate with the people who can actually change things.

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