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Casting to browser: Missing Options & Distorted Audio

Ecleos
Honored Guest
Yesterday, streaming to the Google Chrome web browser is blocked in widescreen mode, with no possibility of switching to 4:3 mode as before today. What's more, the audio quality is suddenly very poor.
 
I reset my quest 3 and all options were present and back. No more sound problems. I turned off the headset which told me that it would perform an update before extienction and now, I have again the same result (no more choice between 4:3 and 16:9, no more microphone option and a very bad sound quality). This bug is only present on cast to browser, I don't have any problem on chromecast (sound offset but this bug has been present for years now and known on the meta side).
 
option after reset :
Ecleos_0-1714209493782.png

option after shutdown and update :

Ecleos_1-1714209557955.png

 

For an overview of the sound quality, see the video of itsthedon, which also has the same bug:

https://youtube.com/live/9ddGECEfIak?feature=share 

 Ecleos_0-1714211542878.png

 

Is anyone else experiencing this problem? Could you remedy it, and if so, how?
152 REPLIES 152

Anonymous
Not applicable

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Anonymous
Not applicable

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The whole situation sucks and for me this is a letdown, how this is handled...But i tried my best to help solve it - for now i just stopped streaming completely and stopped using the Quest. I have to invest in more hardware to solve this situation....but that's too much for me. I just want to stream and talk to my friends and make videos for myself. That worked fine before.

I guess the support here is not able to talk and communicate with the people who can actually change things.