cancel
Showing results for 
Search instead for 
Did you mean: 

Casting

Carl64030
Explorer

Will not cast to Vizio P65Q9-J01.

Any solutions. Already have done all the bull reset crap! 

Sad you spend so much and the machine sucks,...may not be compatible. Well **bleep**! Give a FN compatibly list then! Update the software,make it compatible with all Chromecast. We all paid enough for it!!!

10 REPLIES 10

MetaQuestSupport
Community Manager
Community Manager

Hey Carl64030! We see that you are having casting issues. We certainly understand the importance of being able to share your experiences and we would like to work with you to look into this more. We do want to advise you that any shared accounts can not cast, only admin accounts. We would like to see if you could try the following:

 

  • Restart your headset, phone and your casting device.
  • Before you begin casting, make sure your headset and the device that you’re casting to can directly communicate with each other.
  • Check for software updates on your headset, phone and your casting device.
  • Restart your Wi-Fi router.

Also if you can send us a photo or screenshot of where in the process you are stuck at? 

 

 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey Carl64030! We are just following up to see if you still needed help with casting issues. If you still need our assistance feel free to send us a reply and let us know if the steps we provided were any help. 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

I still need help with it.  I have the same issue.  After researching it, it appears to be an issue on the Oculus side.  My phone and laptop can cast to the TV.  Only the Quest 2 has a problem.  I have done all the software updates, Wifi and router troubleshooting. There are numerous threads documenting this issue. How can we get a support ticket open on it?

Hey there! We never want users to have troubles with casting. We know how casting can make VR more fun and engaging for friends and family, so we'd love to help get to the bottom of this with you. To open a support ticket, you can follow these steps:

  1. Go to our support site
  2. Select Meta Quest software or content
  3. Casting
  4. Smart TV
  5. This did not solve my issue
  6. Choose how you'd like to contact our team
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Here is the TV info:

Vizio Model: V705-H3

Firmware: 1.520.24.2-2

Everything else I have tried cast to it correctly.  Only the Quest 2 does not work.

Thank you for getting back to us with that information, @No1CaresSoSTHU! We definitely understand how concerning the issues you are experiencing with casting must be and we'd love to get this issue sorted out as quickly as possible! We would like to get you over to our dedicated support team so that we can do some more extensive troubleshooting with you. Please click here to connect to a specialist so that we may further assist you!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Thank you.  I will try this.

Did anything work for you? I couldn't cast my quest 2 to my Vizio TV so I went ahead and bough a Chromecast dongle and it still doesn't work.

MetaQuestSupport
Community Manager
Community Manager

Hey there, @Swift.Playz. We know how much fun it can be to cast on different devices. Not to worry; we're here to help. Let's see if we can't get you up and running. We wanted to share the steps to cast to different devices here. Additionally, here are some troubleshooting tips to go along with those steps. Please keep us updated on your progress, and if you still have issues after this, please do not hesitate to reach out to us again. Thank you, and we hope to hear from you soon.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!