3 weeks ago
Hi!
I'm trying to change my birth date and I follow all the steps, but when attaching the file I got the message "no file selected" althouh I have added a file with a picture of ID card.
How can I solve this issue?
Thanks.
3 weeks ago
Hi ptomas77,
We’re sorry to hear you are having trouble with your Facebook account information, however, we here on the community forums can’t assist you with this directly.
We can offer support for Meta Quest accounts or Quest device specific issues, but anything related to Facebook account issues we unfortunately don’t have the ability to help with.
If you are having issues updating your DoB, the best place to get help is here.
We will be closing this thread since there’s nothing else we can do to help.
Thanks for your understanding!
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
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