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Change the store credit to dollars

Level 2

Hi, I got 50€ in store credit that expires but I can’t use it because the store is in $. Can you please help me?


Community Manager
Community Manager

Hi there!


We want to make sure you have access to the credits you earned, to do that we'd like to collect additional info so we can better assist.


Kindly send us a PM or submit a help ticket here with the following info.

  • Full name as it appears on your Oculus account
  • Current alias/username
  • Email address linked to the account

To send us a private message click on our name to get to our profile page, then click "Send a Message" to privately contact us. Please remember, you must be signed into the community first to send us a private message.


We look forward to getting this resolved!