cancel
Showing results for 
Search instead for 
Did you mean: 

Change your virtual environment on Meta Quest - not working on child account

VexedAxolotl
Honored Guest

Hi all, 

 

I have followed the instructions (https://www.meta.com/en-gb/help/quest/articles/in-vr-experiences/oculus-features/change-virtual-envi...) and whilst I can download and press to apply these settings in my child's account, nothing actually changes. 

Are there additional parental settings that I need to take into account?

Thanks! 

1 ACCEPTED SOLUTION

Accepted Solutions

oculusness
Consultant

@VexedAxolotl  have you restarted the headset after making the changes, as the alternative skybox images only take effect when the headset is restarted.

Four Rift CV1s, Quest 2, Quest 3, Lenovo Explorer WMR, GearVR

View solution in original post

2 REPLIES 2

oculusness
Consultant

@VexedAxolotl  have you restarted the headset after making the changes, as the alternative skybox images only take effect when the headset is restarted.

Four Rift CV1s, Quest 2, Quest 3, Lenovo Explorer WMR, GearVR

That worked - we had suggested re-starting but it I think they had just put the device to sleep and started it up again, a full restart means that this now works fine. 

 

Thank you!

Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?