09-04-2022 11:58 PM
My brother used my headset and bought a game, requested a refund, then bought it again, im willing to keep the game by now but will i get refunded for the first charge?
09-05-2022 05:58 AM
Yes, you should be provided the refund was requested within the 2 weeks after purchase and no more than 2 hours was played on it.
09-05-2022 08:09 AM
Hello @BruddaBearGibby!
@BamBam_1 is right! Give that first refund request some time to go through and you should be golden. If you hit any snags or have any questions, let us know! We'll take a closer look and see what we can make happen for you. 🙂
You can send us a PM, or reach out to the email and chat team. The choice is yours. Here's the links!
Most refunds take 3 to 5 days. We've seen some folks wait a bit longer, while other will see their refunds in less time. the timeframe comes down to your financial institution.