10-18-2024 08:26 AM - last edited on 10-18-2024 08:30 AM by MetaMetalMonke
When I am playing some vr game while I'm charging with regular charger that's why I can play vr games for a really long times I was fine back then but 1 month ago my battery dropped really fast even though I was charging and just died eventually due to battery issue I've checked that my headset is charging and it was charging according to my headset but still dropped like not charging at all so I've changed my charger and cable for more than 3 times but it didn't work please help me I really want to solve this issue if my headset was broken that how can I get A/S?
10-18-2024 08:40 PM
Hi there,
Thanks for posting into our forum. We can see you're having some trouble with the battery life of your Quest, we'd love to help you out as much as we can! Would you mind sending us a PM? To do this, please select our name to get to our profile page. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
Looking forward to hearing from you!
10-19-2024 08:49 PM
Hi there,
Just following up to see if you still need any help?
10-30-2024 12:42 PM
I've sent the private massage thank you for your help
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