10-24-2024 10:37 AM - last edited on 10-24-2024 10:39 AM by MetaNinjaTurtle
Hi
My 10 year old child bought a MetaQuest2 set a few months ago.
We only now managed confirm my account and open a supervised child account for him (There were technical issues).
A few Questions I couldnt find how to answer in the Help Center:
1. How to setup an Avatar for the child?
2. How to connect the device to the new account?
3. After 5 months - there are game progress, apps, achievements, purchases and contacts - that are now registered to my account. How can I transfer all this data to my child's account?
Alternatively - How do I turn my account to be the child account, and supervise him from another?
Thanks
Solved! Go to Solution.
10-24-2024 11:05 AM
Hello OfirVander,
We get that you are having some additional questions when it comes to your son's account and what the best way forward is, and we will do our best to help answer any questions you might have.
1. When it comes to creating an avatar you the Quest you can have a look at the following link with some more information on how to create create an avatar on the Meta Quest.
2. For connecting the device to the new account is there already an account on the device? If so you can always add another profile to the headset by following the steps on the following link.
3. It is unfortunately not possible to transfer any data between accounts as they are linked to the account.
If you want to give an existing Meta account to a child you can have a look at the following link with more information and steps on how to do this.
We hope that this answers your questions but if you do have any other questions we or are stuck on something you can also reach out to us via a private message. You can do this by selecting our name to get to our profile page, or click here. From there, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We're eager to hear from you!
10-24-2024 11:05 AM
Hello OfirVander,
We get that you are having some additional questions when it comes to your son's account and what the best way forward is, and we will do our best to help answer any questions you might have.
1. When it comes to creating an avatar you the Quest you can have a look at the following link with some more information on how to create create an avatar on the Meta Quest.
2. For connecting the device to the new account is there already an account on the device? If so you can always add another profile to the headset by following the steps on the following link.
3. It is unfortunately not possible to transfer any data between accounts as they are linked to the account.
If you want to give an existing Meta account to a child you can have a look at the following link with more information and steps on how to do this.
We hope that this answers your questions but if you do have any other questions we or are stuck on something you can also reach out to us via a private message. You can do this by selecting our name to get to our profile page, or click here. From there, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We're eager to hear from you!
10-25-2024 11:15 AM
Hi OfirVander,
We just wanted to check in with you to see if you still need help, as we have not heard back from you. If more help is needed, let us know.
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
Check out some popular posts here:
Getting Help from the Meta Quest Community
Tips and Tricks: Charging your Meta Quest Headset