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Child account developer mode issue

smithmom.2023
Explorer

I previously fixed the error of developer mode on the NFL game by allowing microphone permissions. After sitting for a week now NONE of the apps will load. Every app says your parent needs to allow developer mode! The microphone permission is turned on. It has become a useless brick for my son. For something that costs as much as the oculus does it should not be this difficult. 

1 ACCEPTED SOLUTION

Accepted Solutions

We completely understand how frustrating this situation has been. We must let you know, though, that it is important that your child is on the correct account type. Meta Reality Labs is currently exploring more ways customers can use devices with additional safety, privacy and age-appropriate protections. For safety reasons, some features available to our mature customers may not be available for our younger users. A few of the features that may be limited or unavailable for our younger users are:

  • Developer Notes
  • Account Linking
    Friends Lists
  • Events
  • Invites
  • In-App Purchases
  • Subscriptions
  • Geolocation

To learn more about Parent-Managed accounts, check out our article here. We hope this additional information helps. Thank you for your patience and understanding.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

View solution in original post

5 REPLIES 5

kweejee
Honored Guest

My child's account has had this same problem since the 18th. Restarting gave a message that parental controls were added and I can now create child accounts. I'm glad I didn't spend the extra money on a quest 3.

ThaDoc
Honored Guest

Same problem here!

Hey there, @ThaDoc! We see you've encountered an issue with your child's account in relation to developer mode, and we'd be glad to lend a hand to help you get it sorted out! If going to the app settings and toggling on all of the permissions for the app, including turning the microphone on, does not resolve the issue, please submit a bug report. Please include as much detail as you can so that our engineering team can investigate further for possible solutions. If you need help with anything else, please let us know, as we're always eager to assist! 

 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Hi,

I did that and it didn't solve the issue. I had to create a new adult account for my son to be able to play any game.

We completely understand how frustrating this situation has been. We must let you know, though, that it is important that your child is on the correct account type. Meta Reality Labs is currently exploring more ways customers can use devices with additional safety, privacy and age-appropriate protections. For safety reasons, some features available to our mature customers may not be available for our younger users. A few of the features that may be limited or unavailable for our younger users are:

  • Developer Notes
  • Account Linking
    Friends Lists
  • Events
  • Invites
  • In-App Purchases
  • Subscriptions
  • Geolocation

To learn more about Parent-Managed accounts, check out our article here. We hope this additional information helps. Thank you for your patience and understanding.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!