10-26-2024 07:19 AM - last edited on 10-26-2024 07:20 AM by MetaNinjaTurtle
I really need some help and guidance. My son has a meta quest 2. I've set up all the parental controls even though he didn't breath without my permission. I don't know how to add money to his account now. I have bought him a gift card as I couldn't add money. Now he doesn't have a wallet since adding a parent account.
Please can someone tell me what to do. I can add the gift card to my parent account but how can he have access to it. I don't use the vr so I'm really confused.
It's taken a factory reset just to be able to pair my parent account to the headset.
I've tried the support but I've just been going round and round in circles.
HELP PLEASE
10-26-2024 07:30 AM
Hi there @seansmama.2024 thank you for your post.
For us to have a further look into why you are unable to add money to your sons account, please be sure to send us a private message. Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us!
Please remember, you must be signed into the community first to send us a private message.
We look forward to hearing back from you!
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