Children date of birth change contact support message

[mtypb]

I try to change the Children date of birth in family account settings because I made a mistake in the year and only shows contact support message.

[Choleni]

Hi @mtypb 

maybe because changing the year of birth will make a child account to a teen account?

Best is you just do what it says and contact support.

Send a PM @MetaQuestSupport  they will help you with that.

Click on the name to visit the profile page, then click the "send a message" button.

[MetaQuestSupport]

Hey there, @mtypb ! Proper account access and information are important to us! We want to do what we can to get you on the right track with your account. We suggest exactly what @Choleni has recommended; thank you for that fantastic response! If you need further direction or clarification locating our help center, please click here to reach our support.

Let us know if you have any questions, and we will be more than happy to help! 

[MetaQuestSupport]

Hey there! We wanted to touch base with you @mtypb, in case you were still needing some help. Please send us a PM as shown above if you do, or if you have any other questions!