03-27-2021 12:57 PM
I made a new oculus account after getting my oculus quest 2 and I was making my profile. After selecting my profile picture the screen went blank and isn't doing anything. I've tried reinstalling/ repairing but nothing is working. All I want to do is play my **bleep** VR headset. Please help and fix this issue. 😞
03-27-2021 01:46 PM
I had this problem yesterday and managed to fix it. In this forum there are download files and steps with how to fix it. https://forums.oculusvr.com/t5/PC-VR-Development/Oculus-app-not-working-black-window-rendering/m-p/...
To summarize
1: Download the Rar file and OTI
2: Use OTI to kill Oculus
3: Use winrar to extract the rar files to C:\Program Files\Oculus\Support
4: Use OTI to reboot Oculus
5: And uninstall and reinstall oculus with the OculusSetup.exe files to bring the drivers up to date.
This helped, hope it helps as well.
Im trying to help people troubleshoot but am on 1% so if i dont respond thats why, sorry.
03-27-2021 02:01 PM
Having the exact same problem here. Everything is updated, windows, oculus software and rtx2060 super and still having that issue.
03-27-2021 03:20 PM
I dont know why it only works for some people, i also have an rtx 2060, all i can say is to just ask oculus support team. Sorry, good luck on finding a fix.
03-27-2021 03:26 PM
Stupid facebook wanna be programmers need to go back to high school coding class.. How the hell can you brick your product just tryin to do an account setup fek facebook want your info so bad to sell it if they dont get it you cant play ur gd vr. Takin this piss poor excuse for a product back. Mark Zuk eat a t3rd n choke.
03-28-2021 01:20 PM
I'm new to Oculus and having this issue. Do you frequently have to use non-Oculus supported hacks like the one above to get it to work or are they pretty good with updates? I'm debating whether I should send this thing back.
03-28-2021 01:29 PM
I'm having the same issue. I've been trying to figure this out all day. Have you found a solution?
03-28-2021 03:30 PM
03-28-2021 03:40 PM
EDIT: I have added another mirror for Support.rar, Oculus Tray Tool and USB Deview: https://drive.google.com/drive/folders/1IPoyK8G2Nm_9o5hc2Ez91Us1WPtt0GAz?usp=sharing
Youtube Vid: https://www.youtube.com/watch?v=0UyKqe3IBIg
02-18-2022 01:39 AM
I don't think there is a solution for this 😞