cancel
Showing results for 
Search instead for 
Did you mean: 

Chronos Hanging on loading screen (DK2)

Ryder35
Protege
Anyone else? I set up my character and hit start. Get the rotating round maze but just stays on that loading screen
6 REPLIES 6

cybereality
Grand Champion
Can you send me the logs. You can get these from OculusLogGatherer.exe in "C:\Program Files (x86)\Oculus\Support\oculus-diagnostics". Just run that app and send me the zip file it creates. Thanks.
AMD Ryzen 7 1800X | MSI X370 Titanium | G.Skill 16GB DDR4 3200 | EVGA SuperNOVA 1000 | Corsair Hydro H110i Gigabyte RX Vega 64 x2 | Samsung 960 Evo M.2 500GB | Seagate FireCuda SSHD 2TB | Phanteks ENTHOO EVOLV

brantlew
Adventurer
I saw that problem originally.  I had to exit out and restart and it resolved itself somehow.

Ryder35
Protege
yep, restart fixed it thanks

cybereality
Grand Champion
Can you all please send me the log files from your computer. You'll just have to run "OculusLogGatherer.exe" inside "C:\Program Files (x86)\Oculus\Support\oculus-diagnostics" and send me the zip file. Thanks.
AMD Ryzen 7 1800X | MSI X370 Titanium | G.Skill 16GB DDR4 3200 | EVGA SuperNOVA 1000 | Corsair Hydro H110i Gigabyte RX Vega 64 x2 | Samsung 960 Evo M.2 500GB | Seagate FireCuda SSHD 2TB | Phanteks ENTHOO EVOLV

agamemnerd
Honored Guest
I had a DK2; have the production version now - same problem - hanging with spinning maze. I have restarted the program; will try rebooting the entire Oculus driver next. I *think* I am attaching the log file - the application runs but there is actually no log file left anywhere - but there's a log file apparently attached to this chat window. Magic? If that isn't the attachment I think it should be, I'm at info@velocitychicken.com

cybereality
Grand Champion
Find the file "C:\Program Files (x86)\Oculus\Redistributables\directx-june-2010--DirectXRedistJune2010.EXE" and right-click and "Run as Administrator".
AMD Ryzen 7 1800X | MSI X370 Titanium | G.Skill 16GB DDR4 3200 | EVGA SuperNOVA 1000 | Corsair Hydro H110i Gigabyte RX Vega 64 x2 | Samsung 960 Evo M.2 500GB | Seagate FireCuda SSHD 2TB | Phanteks ENTHOO EVOLV
Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?