Like many others here, I seem to have an issue fully installing the Oculus app I downloaded from Meta.
After downloading the installer app and running it, I eventually reach a point where I see the Meta logo and options to log into a Meta account, managed account or Oculus account.
I have an account with Meta via an account with Instagram. So I click on the Log into a Meta account button. I am then taken to a screen which tells me to "Continue in Your Browser", and mentions confirming my login via my default web browser. I run said browser and nothing further occurs. I even manually log in to Meta and still, nothing further occurs. If I try to run the Oculus app outright, I am simply taken to the Continue screen and nothing further happens.
I have disabled Webroot, and all Win11 security, as well as booting into Test Mode. I am not sure if I have a TPM on my PC. I accessed my BIOS settings but saw nothing pertaining to secure boot or whatnot.
At this point I am unable to use Quest Link, and my link cable, with my recently purchased Quest 3. I like the Q3 and would like to keep it ( i am still within my return window) but if I can't use it to run some PCVR titles as well, it is not as compelling of a product.
Please assist me in figuring how to get this PC app installed properly.
Hey there! Thanks for reaching out in PM! We will continue assisting there!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Still need help?
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
