Confirm purchase window empty in store

[Dedmytas]

Hi,

I cannot purchase anything from the meta store, because the "confirm purchase" window is empty.

[Choleni]

Hi @Dedmytas 🙂

Where do you try to buy?

In the mobile app, in store within the headset or in the web store?

Wherever you tried, you can try one of the other options.
Maybe it works?

[Dedmytas]

Hello,

Trying to buy in the web store while logging into my account.

[Choleni · Accepted solution]

What happens if you try it from mobile app?

Same issue?

Maybe this problem only occurs on web page? I bought from mobile app yesterday, it worked fine for me.

[Dedmytas]

It does work. I wish it'd work on the web, too.

Thanks.

[Choleni]

Yes, that's true.....but I'm glad that you could make your purchase😁

You should  send a bug report about that problem.

Report a problem on Meta Quest 

You won't get an answer to a bug report, it's just to let Meta know about a problem, so hopefully the issue is fixed in a future update.

[Dedmytas]

I would report a bug, but I only see options to make a report from the device or from the mobile app. Nothing about reporting directly from the web.

[Choleni]

Yes, I know.....just use the phone and write, there is a problem with the web store......important is only that they know about, not from which device you send the report.🙂