03-04-2023 03:15 PM
Got a new meta Quest 2. I´ve downloaded the meta Quest app for I-phone and entered the required password on the app for connecting the headset. On my Handy app it shows the headset and controllers connected, My acoount and everything is available. But on the headset it still shows the password. Both devices are connected to my network via w-lan properly. I´ve tried to reset the headset already. Tried to redownload the app. Really disappointed just want to play
03-05-2023 10:24 AM
Thank you for getting in touch with us about your problem. We understand how difficult it can be to log into the headset. We can't have you struggling with this for much longer. If you are able, please contact one of our support agents via our website. They are better equipped to assist in this situation.