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Connecting to headset has failed. If the issue persists,try restarting ODH.

MantisVision
Explorer

1.png

help me!

8 REPLIES 8

MantisVision
Explorer
  • I want to connect to Quest through the Oculus Developer Hub

MantisVision
Explorer

nobodycares_lo
Honored Guest

im having the same problem i cant fix it tho

Hey Nobodycares_lo! We see that you are having issues with connecting to the headset. This is not the experience we want our customers to have and would like to get you pointed in the right direction. If you could please go here you will be routed to our developer support page. They will be able to assist you further by looking into more options for you.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Jack.metav
Honored Guest

Late but, for me I fixed with a different cable attached.

marcos.quinteros
Honored Guest

Im having the same issue, Ind still can not fix it, any documentation or step by step way to fix?

MetaQuestSupport
Community Manager
Community Manager

Hey there, @marcos.quinteros! Making sure your PCVR gaming experience is running smoothly is our top priority, so we'd like to do our best to help! To begin with, we do want to make sure we have a full idea of this issue:

  • What specific headset do you have with us?
  • Is this the first time you're connecting this headset to your PC?
  • Are there any VPNs/antivirus running in the background that could be affecting this connection?
  • So we don't repeat any, what troubleshooting steps have you already tried?
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Hello, hello, @marcos.quinteros! We're reaching back out to make sure your were able to get your headset successfully connected to your PC. If you still need assistance, please don't hesitate to reach back out with those requested details from our last post for clarification. We'll always be glad to hear from you!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!